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The Retail Beauty Advisor Certification Program® is an online certification program for new and existing beauty professionals. This program will provide you with a strong foundation of knowledge and skills to offer your customers an outstanding service experience, position yourself as a trusted beauty expert, and help achieve your personal and professional goals. Upon the successful completion of all 8 courses, each learner will receive their CBA - Certified Beauty Advisor designation and will be awarded their CBA pin and Certificate of Completion. Each Course Includes: Interactive & Engaging Lessons Knowledge Checks & Learning Activities Post Test after completion of the course A digital Certificate of Completion awarded with an 80% score on the Post Test PDF course summary Beauty Advisor On-the-Job Takeaway Sheet Course evaluation How to complete the courses: The eight courses that are part of the RBCP® (Retail Beauty Advisor Certification Program®), are sequenced in the order below. Each course is followed by an evaluation module, which must be completed in order to proceed to the next course in the program. Upon successful completion of each course Post Test, with a score of 80% or higher, you will be able to download your digital Certificate of Completion and be rewarded with the CBA (Certified Beauty Advisor) designation, and a CBA pin will be mailed to you! The BeauteSchool team is here to help you succeed! If you require any assistance, please contact us at contact@beauteschool.com Course Descriptions Skin Care Skin care is the foundation of all beauty regimens. Understanding the skin leads to more personalized consultations, higher sales, and inspires customer trust and loyalty. Learn how to recommend personalized skin care solutions based on a comprehensive skin care consultation. Duration: 5 Hours Sun Safety & Care Learn the effect of the sun on the skin, the importance of sun protection, and the properties of effective solutions to address it. Understanding the sun and its impact on the skin leads to more personalized consultations, higher sales, and inspires customer trust and loyalty. Duration: 1.25 Hours Makeup Enhance your customer’s natural beauty and inspire creative beauty looks through an expert makeup consultation. Learn makeup basics, application, and sales techniques.  Duration: 3 Hours Hair Colour & Care Assist your customers in choosing the right hair colour and care products to achieve their desired look.  Duration: 1.75 Hours Nail Care Assist your customers in choosing the nail care products that help address their needs. Duration: 1.5 Hours Fragrance Assist your customers to create a personal fragrance wardrobe that reflects their individual emotions, personality, and daily activities. Duration: 1.75 Hours The Customer Service Experience Learn about the importance and value of personally connecting with each customer, and how to apply sales and service skills and techniques which result in customer loyalty and achievement of performance goals. Duration: 2 Hours Building Your Business Explore tools, techniques, business-building strategies, and partnerships that assist the Beauty Advisor in achieving success in their retail sales performance and customer loyalty. Duration: 1.5 Hours Certification Expiry & Recertification Process: Once you complete the program and achieve your CBA designation, your certification will remain valid for two years. After this period, recertification is required. Read more

Retail Beauty Advisor Certification Program® Skin Care Course Gain the product knowledge and consultation skills needed to meet today’s beauty customers where they are. The RBCP Skin Care course is designed to equip beauty advisors with a strong foundation in skin care essentials, while teaching you how to apply this knowledge in a fast-paced retail environment. Tailored for beauty professionals aiming to elevate their in-store customer experience, this course will give you the tools to assess skin types, identify concerns, and recommend the right products—all while engaging customers in meaningful, educational conversations. Say goodbye to feeling overwhelmed by ingredient lists or complex marketing jargon. We’ll cover key skin care ingredients, provide step-by-step guidance for effective consultations, and offer quick-reference tools to help you confidently serve customers behind the counter. This course is about more than just skin care—it’s about mastering retail-ready confidence. Whether recommending a full routine or addressing a specific concern, you’ll be prepared to turn every customer interaction into an opportunity to drive sales and build lasting relationships. Take this course on its own to earn your Skin Care Specialist designation, or complete it alongside the full Retail Beauty Advisor Certification Program to earn your Certified Beauty Advisor designation. This course is perfect for: New hires, in-store demonstrators or seasonal staff, and experienced beauty pros looking to sharpen their retail skills. Read more

Retail Beauty Advisor Certification Program® Makeup Course Gain the artistry, product knowledge, and consultation skills needed to thrive in today’s beauty retail environment. The RBCP Makeup Course is designed to provide beauty advisors with a solid foundation in makeup essentials, while empowering you to apply this knowledge confidently on the sales floor. Tailored for beauty professionals who want to elevate their customer experience, this course will teach you how to assess customer needs, recommend the right products and shades, and demonstrate techniques that foster trust and drive results. Whether you're matching foundation or creating a full makeup look, you’ll learn how to guide each customer through a personalized, engaging makeup journey. We'll cover makeup fundamentals such as colour theory, skin undertones, face shapes, and product types. You'll also receive step-by-step consultation guidance, application tips, hygiene best practices, and takeaway tools to support your daily interactions in-store. This course is more than just about makeup; it’s about delivering exceptional retail experiences. From quick makeovers to full-service consultations, you'll have the skills and confidence to transform every beauty interaction into a loyal customer and a successful sale. Take this course on its own to earn your Makeup Specialist designation, or complete it as part of the full Retail Beauty Advisor Certification Program to earn your Certified Beauty Advisor designation. This course is perfect for: New hires, seasonal staff, or seasoned pros looking to enhance their retail makeup expertise. Read more

Retail Beauty Advisor Certification Program® The Customer Service Experience Deliver exceptional service and boost your sales with confidence. The RBCP Customer Service Experience Course is designed to equip beauty advisors with the communication, consultation, and personalization skills essential for thriving in a retail environment. Tailored for professionals who want to build genuine connections with their customers, this course will teach you how to adapt your approach based on customer personality types using the proven True Colors® method. You’ll also master the E5 consultation model, refine your communication skills, and learn how to handle objections, build customer loyalty, and turn service moments into sales success. This course is about more than just product knowledge—it’s about understanding people. When you connect with your customers, you don’t just sell; you inspire, engage, and elevate the entire retail experience. Take this course on its own or complete it alongside the full Retail Beauty Advisor Certification Program to earn your Certified Beauty Advisor designation. This course is perfect for: New hires, experienced beauty advisors, and anyone looking to elevate the customer experience in retail. Read more

Retail Beauty Advisor Certification®  Building Your Business Grow your client base, increase your impact, and build your brand—right from the beauty floor. The RBCP Building Your Business course is designed to equip beauty advisors with the tools, habits, and confidence needed to succeed in today’s evolving retail environment. Created for beauty professionals who want to take ownership of their performance, this course blends sales strategy with service excellence. You’ll learn how to deliver standout consultations, boost basket size, use in-store tools effectively, and market your services with both in-person and online tactics. From understanding the basics of business literacy (such as average sale and IPT) to mastering sampling, promotions, and social media content, this course makes business-building practical, approachable, and even fun. This course is more than a performance checklist—it’s your guide to creating meaningful connections, driving results, and growing your business one conversation at a time. Take this course on its own to build your sales and service confidence, or complete it as part of the full Retail Beauty Advisor Certification Program to earn your Certified Beauty Advisor designation.  This course is perfect for: New hires, part-time and seasonal staff, or experienced advisors looking to boost their results and elevate their personal brand. Read more

Retail Beauty Advisor Certification®  Sun Safety & Care Course Help protect your customer’s skin, and their long-term health, with confidence. The RBCP Sun Safety & Care course equips Beauty Advisors with the essential knowledge to understand the sun’s impact on the skin and offer accurate, effective product recommendations for sun protection. From debunking SPF myths to guiding conversations around daily protection, this course gives you the tools to educate customers across all skin types and concerns, including seasonal sun needs, product layering, and consultation strategies. You'll also learn how to incorporate sun safety into skincare routines and confidently explain the differences between chemical and physical sunscreens. Whether you're supporting a skincare consultation or building out a summer essentials basket, this course helps you serve with science-backed knowledge and retail-ready guidance. Sun safety is more than a seasonal suggestion - it’s a daily opportunity to protect your customer’s skin and build trust. Complete this course on its own or as part of the Retail Beauty Advisor Certification Program to earn your Certified Beauty Advisor designation.  This course is perfect for: New hires, seasonal beauty staff, skincare specialists, and experienced advisors who want to deepen their sun care expertise. Read more